Join Sampanna

Build your next chapter with purpose.

Bring your communication skills, ownership mindset, and customer-first approach to a growing team making business support more human.

Open position

Collection Executive

As a Collection Executive, you will connect with customers, support timely repayments, and help our partners improve recovery performance through respectful, consistent conversations.

Remote / Work from homeFull-timeImmediate joiner
Apply for this role ↗
Indian customer service professional speaking on a phone in an office
MAKE AN IMPACTOne conversation at a time.
The opportunity

Help customers move forward.

A role built around communication, responsibility, and measurable impact.

01 / YOUR ROLE

Key Responsibilities

  • Make daily outbound calls to customers for payment reminders and follow-ups.
  • Educate customers on payment options, resolve queries, and encourage timely repayment.
  • Maintain detailed and accurate records of calls, interactions, and promises to pay.
  • Provide daily updates and reports to the team lead or manager.
  • Meet monthly recovery targets and contribute to the team’s performance.
  • Handle objections and escalate complex cases to seniors when needed.
  • Adhere to company policies, compliance, and regulatory guidelines.
02 / YOUR FIT

Requirements

  • Minimum qualification: Graduate.
  • Excellent communication skills in English and Hindi.
  • Proficiency in Kannada or another local language is preferred.
  • Self-starter with the ability to work independently from home.
  • Personal laptop with a stable internet connection.
  • Must be an immediate joiner.
  • Prior experience in debt collection, BPO, telecalling, or customer service is an added advantage.
Why join us

Work that is worth doing.

We give motivated people the space, support, and trust to do their best work.

01

Work with purpose

Every conversation helps improve a customer experience and a business outcome.

02

Grow your confidence

Build practical skills in communication, customer service, and professional operations.

03

Own your impact

Work independently, track your progress, and contribute directly to team performance.

Ready to take the next step?

Send your application ↗